Question 1

How do I book with you?

Accepted Answer

There is a link on the top of this page that says "book appointment". That will link you to my booking website!

Question 2

Are you accepting new clients?

Accepted Answer

Yes!

Question 3

Where are you located?

Accepted Answer

I work at the cutest little studio in downtown Fresno called Chromatic Studio. The address is 1805 Broadway Street, Fresno CA 93721.

Question 4

What is your availability?

Accepted Answer

As of January 2026 I work M-F typically anywhere from 8-5. 
While I have enjoyed the many many years of working evenings and weekends, ...I am at a place in my career where I am officially blessed enough where I can prioritize my family. I know my availability may not be friendly to all of you, but that's one of the beautiful things about being self employed so I hope you understand!

Now if only I could somehow get the OK to write a work excuse for you.... haha!

Question 5

Where can I see your services?

Accepted Answer

If you click the book appointment link, you will be able to see on my booking site exactly which beauty services I provide.

Question 6

What is your cancellation policy?

Accepted Answer

I totally understand the importance of your time. I hope for that same respect of mine as well as to my other clients. All appointments require a deposit upon booking. Cancellations and reschedules less than 48 hours do not receive their deposits back. Deposits can only be transferred to a future date if done so prior to 48 hours of original booking. No call/ no shows will not be booked again. If you are more than 15 minutes late I MAY have to cancel you and the deposit will not be refunded or transferred. I understand emergencies may happen but understand my income is in direct correlation to my appointments. If I do not have an appointment, I do not make any income. Any questions feel free to contact me. Thank you for understanding.

Question 7

What are your prices?

Accepted Answer

Prices vary depending on your current hair color, previous color history, length, thickness, health and desired color. Its hard to give a direct price without knowing that information, and even then so unexpected things may arrise at your appointment if you have previous color which can result in added pricing. No two heads are the same which means everyone has a custom service created especially for them in order to achieve the desired result. My service list on my booking site will have general " estimates" for the service requested. If you would like to know prior to booking you can contact me directly and send me that information for a more personalized "estimate".

Question 8

What payments do you accept?

Accepted Answer

Cash, Apple-Pay, Zelle, Venmo, Cash-App, Pay-Pal, and Cards are processed through my Square reader. I also now accept Afterpay for in salon balances (deposits excluded). No personal checks.

Question 9

Can I bring people with me to my appointment?

Accepted Answer

Here at Chromatic studio, we want the enviornment to be comfortable and relaxing. We want all space to be used for our staff and clients only. For comfort and safety reasons please do NOT bring others with you to your appointment.

Question 10

How long do appointments take?

Accepted Answer

This will vary depending on the type of service you get. On my booking site there will be estimates under each service. Most hair cuts can take 30-60 minutes. Colors can take 2-4 hours. It is important to notify me prior of time restraints. Please allow for ample time so we can make sure all of your needs are met without any rush.

Question 11

How long have you been doing hair?

Accepted Answer

Well, I've played with my own as well as friends since I was 14 haha. I went to the Milan Institute of Cosmetology in 2010 and graduated in 2011. I received my license in May of 2012. Did hair on family and friends at home for awhile, then I worked at my first salon called Euphoria June 2014 - February 2020. I opened up Chromatic Studio March 2020 and have been there ever since!

Question 12

How do I know when you get a cancellation?

Accepted Answer

They honestly could be at any time. All clients will receive reminders a week prior to their scheduled date. So your best bet would be to check in a week prior to the date you desire. Or you can contact me.

SIERRAHASHEART

Frequently Asked Questions