Frequently Asked Questions
How do I book with you?
On the top of the page theres a page labeled "appointment". This will send you to my booking website.
Are you accepting new clients?
updated on 1/1/21 I am currently not accepting new clients at this time but may open up later this year!
Where are you located?
I work at the cutest little studio in downtown Fresno called Chromatic Studio. The address is 1805 Broadway Street, Fresno CA 93721.
Where can I see your services?
If you click the appointment link, you will be able to see on my booking site exactly which beauty services I provide.
What is your cancellation policy?
I totally understand the importance of your time. I hope for that same respect of mine as well as to my other clients. All color appointments require a deposit a week before the scheduled appointment. Deposits are non-negotiable and non-refundable. However, if you reschedule more than 48 hours of your scheduled appointment your deposit can be used fo the new rescheduled time. No call/ no shows will not be booked again. If you are more than 15 minutes late I MAY have to cancel you and the deposit may not be refunded. I understand emergencies may happen but understand my income is in direct correlation to my appointments. If I do not have an appointment, I do not make any income. Any questions feel free to contact me. Thank you for understanding.
What are your prices?
Prices vary depending on your current hair color, previous color history, length, thickness, health and desired color. Its hard to give a direct price without knowing that information, and even then so unexpected things may arrise at your appointment if you have previous color which can result in added pricing. My service list on my booking site will have general " estimates" for the service requested. If you would like to know prior to booking you can contact me directly and send me that information for a more personalized "estimate".
What payments do you accept?
Cash, Apple-Pay, Venmo, Cash-App, Pay-Pal, and Cards are processed through my Square reader. No personal checks.
Can I bring people with me to my appointment?
Here at Chromatic studio, we want the enviornment to be comfortable and relaxing. We want all space to be used for our staff and clients only. For comfort and safety reasons please do NOT bring others with you to your appointment.
How long do appointments take?
This will vary depending on the type of service you get. On my booking site there will be estimates under each service. Most hair cuts can take 20-60 minutes. Colors can take anywhere from 2-5 hours. Please plan your day accordingly. It is important to notify me prior of time restraints. Please allow for ample time so we can make sure all of your needs are met without any rush.
How long have you been doing hair?
Well, I've played with my own as well as friends since I was 14 haha. I went to the Milan Institute of Cosmetology and graduated in September of 2011. I received my license in May of 2012. My first job was at supecuts in 2013. Now I have been professionally working on my own since June of 2014. I opened up my very own studio March of 2020.
How do I know when you get a cancellation?
They honestly could be at any time. All clients will receive reminders a week prior to their scheduled date. So your best bet would be to check in a week prior to the date you desire. Or you can contact me.
Whats your days/hours ?
I work Wednesdays taking appointments from 9 am to 530pm. Thursdays 830-530. Fridays 830-530.
What precautions/ rules does your salon implement for client safety?
Here at Chromatic Studio your safety and comfort is our number one priority. We follow every rule and guideline of sanitation and disinfection mandated by the cdc, and state board. We have limited number of guests. We maintain distance between clients whenever possible. Hand washing and sanitizing required. Salon is constantly being cleaned before, during, and after every client. Masks are worn by everyone. Temperatures are taken at the door. Waiver foms are required. I am also fully liability insured.
Do you sell retail?
Yes i do! if you click the hair care tab on the top of the page, you can pre pay fpr items I have in stock and come pick up in store!
Are you insured?
Absolutely. I am fully insured with liability insurance in the unlikely event an accident were to happen.